Terms of Service

Effective Date: April 8, 2026

These Terms of Service (“Terms”) form a legally binding agreement between you (“User,” “Student,” or “you”) and Rocket Learn (“RocketLearn,” “we,” “us,” or “our”) governing your use of our global online learning platform (the “Service”). RocketLearn provides tutoring and academic support to help students prepare for and earn college credit through Advanced Placement (AP) and CLEP examinations.

1. Eligibility

You must be at least 18 years old to enter into this agreement. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian, as required by applicable law.

2. Account Responsibilities

• Provide accurate, current, and complete information
• Maintain the confidentiality of your login credentials
• Accept responsibility for all activities under your account

3. Nature of Service

RocketLearn provides online tutoring, academic guidance, and study resources.

• We do not guarantee exam scores, passing results, or college credit awards
• Success depends on individual effort, external examination bodies, and other factors beyond our control
• We are not affiliated with or endorsed by official exam providers unless explicitly stated

4. AI-Assisted Learning

• The Service may use artificial intelligence to personalize study plans and recommendations
• AI-generated outputs may be inaccurate, incomplete, or outdated
• Human tutors may review or supplement AI-driven content, but this is not guaranteed in all cases

5. Payments and Subscriptions

• Certain courses, tutoring sessions, or features require payment
• All fees are disclosed prior to purchase
• Subscriptions may renew automatically unless canceled before the billing date
• By subscribing, you authorize recurring billing where applicable

6. Refund Policy

• Payments are non-refundable except where required by applicable law
• No refunds are provided for partially used subscriptions or missed sessions
• Local consumer protection laws may override this policy

7. Acceptable Use

• Do not engage in harassment, abuse, or disruptive behavior
• Do not impersonate others or provide false information
• Do not use the Service for unlawful or unethical activities
• Do not attempt to cheat, bypass academic integrity rules, or misuse tutoring services

8. Academic Integrity

You agree to use the Service in a manner consistent with academic honesty. RocketLearn is not responsible for misuse of its services in violation of exam or institutional rules.

9. Third-Party Examinations

AP and CLEP exams are administered by third-party organizations. RocketLearn does not control exam content, scoring, policies, or certification outcomes.

10. Intellectual Property

All content, materials, software, and systems provided through the Service are owned by RocketLearn or its licensors and are protected by applicable intellectual property laws.

11. User Content License

By submitting content to the platform (e.g., assignments, messages), you grant RocketLearn a worldwide, non-exclusive, royalty-free license to use, store, and process such content for the purpose of operating and improving the Service.

12. Termination

We may suspend or terminate your access to the Service at our discretion, including for violations of these Terms.

13. Disclaimers

The Service is provided “as is” and “as available.” We make no warranties regarding availability, accuracy, or outcomes.

14. Limitation of Liability

To the fullest extent permitted by law, RocketLearn shall not be liable for indirect, incidental, consequential, or educational outcome-related damages.

15. Indemnification

You agree to indemnify and hold RocketLearn harmless from any claims, damages, or liabilities arising from your use of the Service or violation of these Terms.

16. Governing Law

These Terms are governed by the laws of the jurisdiction in which RocketLearn is established, without regard to conflict of law principles.

17. Dispute Resolution

Disputes may be resolved through arbitration or other legally permitted dispute resolution mechanisms, depending on applicable law.

18. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the revised Terms.

19. Contact

Contact information will be made available within the platform.